Kritiek op, en hoe het beter moet

June 10, 2008

“The answer, I believe, is to build a site that encourages people to express, in a variety of ways, how they think and feel about their community. I’m talking about a lot more than restaurant or shopping reviews. What makes residents proud? What are their opinions about their schools, recreational facilities, police protection? Who do they rank as their community’s first citizens? What volunteer groups do the best job? What’s the No. 1 problem?”

“The answers and counter-answers – which could include a simple A to F grading – would generate a huge amount of news about what works and doesn’t work in a community. Public and private leadership, which is mostly missing from comment on current hyperlocal sites, would be under enormous pressure to respond, especially when particular criticisms – a shortage of ball fields, unfounded school improvements, a shabby neighborhood shopping center – draw supporting comments.

Tools tailored to what people want at their community level (e.g., who can help to raise funds for local charities, who wants to join a movie club, who wants to share nanny-hiring intelligence, etc.) would be provided.

The site should also enthusiastically embrace business potential. Registrants would be rewarded with a card – handsome and snail-mailed – that would entitle them to a 10 percent discount at participanting restaurants, stores and services. In a gesture to community giving, those businesses would, several times a year, declare a week when 10 percent of all revenues from card-bearing customers would go to selected local charities.

Als uitsmijter: Kritiek op

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